Privacy Policy

How we collect, use, and protect your information

Last updated: December 2026

This Privacy Policy describes how Neon Compare Digital ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services.

1. Information We Collect

Information You Provide Directly

  • Contact Information: When you contact us through our contact form, we collect your name, email address, and message content
  • Communication Records: We maintain records of our communications with you for customer service purposes

Information Collected Automatically

  • Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and navigation patterns
  • Device Information: We may collect information about your device, browser type, operating system, and IP address
  • Cookies and Local Storage: We use cookies and local storage to remember your preferences and improve your experience

2. How We Use Your Information

We use the collected information for the following purposes:

  • Communication: To respond to your inquiries and provide customer support
  • Website Improvement: To analyze usage patterns and improve our website functionality
  • Content Personalization: To remember your preferences and provide a better user experience
  • Legal Compliance: To comply with applicable laws and regulations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

  • Essential Cookies: Required for basic website functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how visitors use our website

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)

5. Third-Party Links

Our website contains links to external websites for reference purposes. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for up to 2 years for customer service purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about what personal data we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Decline certain uses of your information

To exercise these rights, please contact us.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. International Users

Our website is operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: